Change request management

Change request management is a functionality that

  • enables the linking of a Change Request and its business justification to a Change Log event

  • opens the Change Request in a third-party ticketing system, and

  • allows creation of a Change Request in Security Cloud Control and associates it with change log events.

Change request management usage

Use Change Request Management to create a Change Request in Security Cloud Control and associate it with change log events. You can search for this change request by Name within the change log.

Note

In Security Cloud Control, Change Request Tracking and Change Request Management refer to the same functionality.