Change the IP Address of a Secure Device Connector
Before you begin
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You must be an admin to perform this task.
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The SDC must have full outbound access to the Internet on TCP port 443, or the port you have configured for device management.
Note | You will not be required to re-onboard any devices to Security Cloud Control after changing the SDC's IP address. |
Procedure
Step 1 | Create an SSH connection to your SDC or open your virtual machine's console, and log in as the CDO user. | ||
Step 2 | To view your SDC VM's network interface configuration information before changing the IP address, use the command:
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Step 3 | To change the IP address of the interface, re-initiate the host configuration using the command:
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Step 4 | Enter your password at the prompt. | ||
Step 5 | The configure script will then ask you about your networking configuration, write the new config file with the new IP and apply that configuration.
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Step 6 | Create an SSH connection using the new IP address you assigned to your SDC and log in. | ||
Step 7 | Your SDC should start automatically, but if it does not, run the following commands:
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Step 8 | You can also check your SDC's connectivity through the Security Cloud Control user interface. To do that, open the Security Cloud Control application and navigate to page. | ||
Step 9 | Refresh the page once and select the secure connector whose IP address you changed. | ||
Step 10 | On the Actions pane, click Request Heartbeat. You should see the Heartbeat requested successfully message, and the Last Heartbeat should display the current date and time. |