Change the IP Address of a Secure Device Connector

Before you begin

  • You must be an admin to perform this task.

  • The SDC must have full outbound access to the Internet on TCP port 443, or the port you have configured for device management.

Note

You will not be required to re-onboard any devices to Security Cloud Control after changing the SDC's IP address.

Procedure


Step 1

Create an SSH connection to your SDC or open your virtual machine's console, and log in as the CDO user.

Step 2

To view your SDC VM's network interface configuration information before changing the IP address, use the command:

[cdo@localhost ~]$ ip addr

Step 3

To change the IP address of the interface, re-initiate the host configuration using the command:

[cdo@localhost ~]$ sdc host configure network

Step 4

Enter your password at the prompt.

Step 5

The configure script will then ask you about your networking configuration, write the new config file with the new IP and apply that configuration.

Note

You will lose your SSH connection at this time.

Step 6

Create an SSH connection using the new IP address you assigned to your SDC and log in.

Step 7

Your SDC should start automatically, but if it does not, run the following commands:

[cdo@localhost ~]$ sudo su - sdc
[cdo@localhost ~]$ sdc start
Note

If you are performing this procedure in the VM's console, when you confirm the values are correct, the connectivity status test is automatically run and the status is shown.

Step 8

You can also check your SDC's connectivity through the Security Cloud Control user interface. To do that, open the Security Cloud Control application and navigate to Administration > Secure Connectors page.

Step 9

Refresh the page once and select the secure connector whose IP address you changed.

Step 10

On the Actions pane, click Request Heartbeat. You should see the Heartbeat requested successfully message, and the Last Heartbeat should display the current date and time.